Or relish a quiet moment after the kids retreat to their room. Explain the pillow menu and deliver your selections to the room. Is your point person for information on ship happenings day-to-day. Hello all, my parents (90 and 77) still enjoy cruising. Started August 27, 2021, By If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). How much to tip NCL Haven staff? : r/Cruise - reddit Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. We'll run a soft credit check to find special offers, but it wont affect your credit score. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Started June 21, 2021, By Some people get great service, some just ok., some not very good. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. 19952023, The Independent Traveler, Inc. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? Some have just concierges but no butlers. Phoenix Concierge Services. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. 301 Route 17 N, Suite 1150, Rutherford, NJ The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. NCL introduces concierge service for top guests - Travel Weekly These stories will help: A beginners guide to cruise line loyalty programs. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. Last cruise. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). An aft-facing mini-suite would not include a butler/concierge. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. There is some crossover, of course, but that's the general delineation. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. Here are a few threads that might help (some even with pics! Please view our advertising policy page for more information. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. You will be able to leave a comment after signing in, By Learn more. What they can do though is virtually everything in between. The service operates as a dedicated phone line, available . LOL! Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Plates, glassware, setting up food, etc. Enjoy the amazing views together on your large, private balcony. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. To find out more, please, Traveling with a group of people? Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. Just be reasonable in your requests and expectations. Explain your cabin amenities and make sure you know how to use all of its features. Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. ft.*, you have space for up to eight guests. Your concierge is a bit like an agent to you on board ship. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. You. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Guide and tips to Norwegian Cruise Line's The Haven Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. Dine together as your butler serves a meal from our special Suite menu. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". Powered by Invision Community. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Double balcony is offered on Norwegian Dawn. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. the escort onto the ship has failed both times we sailed in suites. I think it is worth pointing out that you will be sharing the Butler with numerous other suites. Think of it this way. Guests will need to use their keycards in order to enter The Haven complex. Part Time Real Estate, Leasing Consultant. What's the difference between a cruise ship concierge and butler? While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. Spanning and impressive 6,694 square feet. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. What You Need To Know About Cruise Butler Service On Different Cruise Lines From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. Started August 27, 2021, By Special Haven menus for The Haven Restaurant and in-suite dining. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. CC Help Jenn Your butler can also help with in-room parties. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? We did tip him as he did his duties as he should but we tipped the room steward a lot more!! By continuing to browse the site you agree to our use of cookies. Cruise ship butlers execute all sorts of tasks each and every day. There are certain times of the day such as breakfast and early evening when they can be very busy. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. is director of content operations at TPG. Another important role that many people like having a butler for is handling all the details for a private party in their suite. I would have found that to be unacceptable too. Related: 21 tips and tricks to make your cruise go more smoothly. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. White tablecloth in-suite dining, to be enjoyed in guests staterooms. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. We've booked a suite next year, a spa suite. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic Ours is a mini spa suite by the way, Night night. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. FNP /PA-C - CenterWell - Alhambra Clinic Concierge services to help guests book dining, entertainment, shore excursions, and more. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. For an explanation of our Advertising Policy, visit. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. What is the cheapest month to book a cruise? For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. That's exactly the case with the Amex Platinum card. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. Butler Service - Norwegian Cruise Line - Cruise Critic Community Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. It will likely also be in accordance with the level of personalized service that you recieve. Therefore, most passengers generally tip with cash. Is Disney Cruise Line concierge level worth it? Thanks to all. Was at St. Johns Bay well over a mile from the ship and as a test used the. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. ft.*, your Family Suite sleeps up to six* guests. A line-by-line guide, The 5 best cabin locations on any cruise ship. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. Call me with your order and I will set up your room." They are usually specially trained, both by the cruise line and off-site when they attend "butler school." Concierge Job Phoenix Arizona USA,Real Estate/Property Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. We asked about 4 times for special treats as we were having visitors. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Celebrity Cruises is one of those lines that offer both concierge and butler service. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Plus Ups are excluded. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. //]]>. Evening turndown service in staterooms. But if you're cruising The Haven, you're in for a special treat. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. These Guild of Professional English Butlers are among the best anywhere at sea. There is also a private sauna reserved for guests of The Haven. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. I have had 2 NCL cruises in suites. Serve room service meals in your cabin or on your balcony. After the party, they will clean your suite while you enjoy the ship. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Disney offers a sort of butler service for its concierge-level guests. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Are drinks packages worth the price? Everything You Need to Know About the Haven on Norwegian Prima Serve a welcome glass of Champagne upon arrival to your cabin. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. [CDATA[ This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. You will be able to leave a comment after signing in, By With up to 598 sq. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. DECK 20. With up to 574 sq. The current welcome offer on this card is quite lucrative. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Now we are really looking forward to a new experience on our April trans Atlantic cruise. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Thanks so much for the "informative" feedback. exclusive villa Royal Knokke Golf club by JAMES the BnB Butler Enrollment required. I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! If you forget let say your jacket and your in the theater you call your butler. Planning a cruise for the coming year? Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Your butler will also remember your preferences and attend to your every need. Cocktail party with the cruise ships officers. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. And be sure to call for butler and concierge service anytime you like. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. Have your butler arrange a culinary feast in your dining area. Check out each port from your private balcony. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. Celebrity Cruises is one of those lines that offer both concierge and butler service. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. An aft-facing suite would include a butler/concierge. Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. The Haven has plenty of space for guests to lounge and relax. With up to 6,694 sq. If the ID card is bad it gets worse. We rarely use the phone - we normally talk to them in person or leave a note. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. Invitations to exclusive cocktail parties offered only to guests of The Haven. We used the butler very little outside his duties, most of which could easily have been done by the room steward. Concierge service to help guests book their dining, entertainment and more with NCL. Minisuite is a balcony room with a slightly bigger bathroom. A line-by-line guide. Norwegian Sun cabins and suites | CruiseMapper Check here before booking an award fare. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. Butlers aren't run-of-the-mill cabin stewards. Part of that service comes with even more perks if you sail in The Haven and Suites. was busy handling technical details with the registration process. hoping our third time in april actually results in an escort! 6,694 sq. On our last cruise the butler arranged dinner in our room for us. phone to call my cabin mates - it works ! One afternoon we arrived back from a long day to find a ham/cheese sandwich waiting for us - we devoured it and after that we went through BLTs, turkey, you-name-it. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. The concierge can also help you plan special occasions and celebrations. What it takes to get concierge lounge access on a cruise ship Full Time, Part Time position. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. Being a guest of The Haven with Norwegian Cruise Line means personalized service.