The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. The service set out an improvement plan which introduced a safe surgical pre-assessment and blood taking clinics. Clinical outcomes were monitored and were similar to units of similar size. Apply to Admission Care jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. 0300 131 4500, Eastbourne District General Hospital Alcohol Care Teams are embedded in Conquest hospital in Hastings and Eastbourne District General. Bexhill-on-sea, Patient records were available, kept secure and up to date. The service provided mandatory training in key skills to all staff and made sure everyone completed it. Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. Operated by Southern Service and Stagecoach South East, the . Your information helps us decide when, where and what to inspect. The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. Visiting times: 2.00pm - 8.00pm. Some aspects of service planning were expanding to meet increased patient demand. Admissions. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. Your hospital admission If you're staying in hospital as an inpatient you'll be made comfortable and be cared for by our dedicated teams. Managers monitored the effectiveness of the service and made sure staff were competent. Kings Drive, Eastbourne, East Sussex, BN21 2UD, Medical care (including older peoples care). This included in the completion of baseline observations and information critical to monitoring patients for deterioration. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. We support protected meal times. Current mandatory and statutory training for nursing and medical staff did not meet trust targets. The Weekly and Monthly A&E Attendances and Emergency Admissions collection collects the total number of attendances in the specified period for all A&E types, including Minor Injury Units and Walk-in Centres, and of these, the number discharged, admitted or transferred within four hours of arrival. There was a system in place to identify patients who might be a little confused and need careful support in decision making.The coloured butterfly markers allowed staff to differentiate these patients from those with more advanced dementia.The dental team provided exemplary planning of care for patients with learning difficulties who needed dental surgery. Facilities in the department included a dedicated area for patients with mental health needs and for children. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. AAA Team Home . Alongside the falls assessment an individual needs assessment is completed. We saw respectful and confident interaction between BME staff and white British staff on the wards we visited. Over 98% of surgical patients would recommend the hospital. There had been times when these staff were not specialist trained in paediatric care. Our rating of this service improved. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Pyjamas or a nightdress, and a bed jacket, cardigan or dressing gown. The service managed safety incidents well. Banner Estrella Medical Center - US News Health This checks a patients dementia and delirium, blood pressure, medication review, visual impairments, continence care plan, call bells within reach and mobility and walking aids. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. the service isn't performing as well as it should and we have told the service how it must improve. They provided emotional support to children and young people, families and carers. The trust was established as East Sussex Hospitals NHS Trust on 1 April 2002, taking its current name on 13 May 2011. PDF The Economic Consequences of Hospital Admissions - Northwestern University It also has seven maternity beds in a midwifery led maternity unit. Those series are affected are indicated in their catalogue entries. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. On the day of discharge you may be transferred to a discharge lounge to wait for your transport home or for your medication. We rated it as good because: Published We place some essential cookies on your device to make this website work. The emergency department team and multidisciplinary colleagues had implemented a number of initiatives to improve the experience of patients living with dementia, including more resources and increased staff training. Staff assessed risks to patients, acted on them and kept good care records. The service had a vision for what it wanted to achieve and a strategy to turn it into action, developed with all relevant stakeholders. Staff delivered patient care in line with evidence based care and best practice guidance. They were focused on the needs of patients receiving care. 192.com Business Directory - your top resource for finding Hospitals listings . AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. Explore Your Treatment Options : You . If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. the service is performing well and meeting our expectations. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. The programme aims to give an up-to-date view of hospital maternity care across the country and help us understand what is working well to support learning and improvement at a local and national level. Staff felt respected, valued, and were proud of the organisation as a place to work and spoke highly of the culture within the service. Comprehensive risk assessments were carried out on patient admission and kept in the patient records. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. The senior team demonstrated a significant focus on improving sepsis screening and treatment. Infection prevention and control measures had improved since our previous inspection. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. the service is performing badly and we've taken enforcement action against the provider of the service. 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. Our rating of this service improved. We aim to accommodate all our patients in same sex wards. Provision for patients with mental health needs was variable. Records were clear, up-to-date, stored securely and easily available to all staff providing care. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . We visited the telephone triage area and the community midwives office. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. To begin the process, all you have to do is pick up the phone and call our Patient Services department. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. Our rating of the Eastbourne Midwife Unit was requires improvement. the service is performing well and meeting our expectations. Managers investigated incidents and shared lessons learned with the whole team and the wider service. Leaf Hospital, St. Annes Road, Eastbourne, East Sussex, BN21 2HW. Friends and Family Test results showed a higher than average response rate and the scores were higher than the England average. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ Your hospital admission - East Sussex Healthcare NHS Trust It is a general medical and surgical facility. No rating/under appeal/rating suspended Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. Further information about reducing the risk of falling while in hospital is available; please discuss this with your nurse. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Any other browser may experience partial or no support. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. Browser Support The service took account of children and young peoples individual needs and made it easy for people to give feedback. Each report covers findings for one service across multiple locations. Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. You will have a small locker next to your bed or chair for your personal possessions. Aurora Behavioral Health System works to make the admission process for our patients as easy as possible. Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. Staff kept detailed records of children and young peoples care and treatment. Located in the heart of Eastbourne, the school has the sea and the town centre on its doorstep, while the train station is only a five-minute walk away. Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS Learning from the use of the major incident plan included the addition of ophthalmology staff to the list of contacts in the event of a major incident. However, the trust has supplied information to show these policies were in date but these were not displaying when accessed on the inspection. The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. Any other browser may experience partial or no support. This was demonstrated through consistently poor audit results despite governance interventions. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy.