Left three messages two emails. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. 1. ', Press J to jump to the feed. Ebay removed the listing because it was not authentic. To resolve the account suspension issue, you must contact Mercari customer service. Let me further explain and maybe it would help you . Mercari itself is a legit e-commerce marketplace to buy and sell products. It could be that the zip is not stitched completely straight, or the logo is not printed perfectly, or a hundred other tiny flaws in the manufacturing process which fail the scrutiny of the final quality inspector. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. Short and to the point and understandable in laymans terms. STAY AWAY! The box was a Mustang puzzle box, but the puzzle inside was a kitten. Mercari itself is not a scam. Do people sell fake designer clothes on Mercari? - Quora Mercari Local - sell your item locally. If anyone sends payment to the seller or a seller sends items to the buyer outside of their platform, Mercari is not responsible if it turns out to be a scam. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. . Ive tried both Mercari Shipping and Ship on Your Own over the years. I can't tell nor do I know - can't I list the purse as "not sure if authentic or not" or some such. I paid $135+shipping for the hair. Informative article, as always! She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Second one never arrived. Once the item is listed, make sure to check your messages regularly: some potential buyers may have further questions and would like to know more before they buy. Dont ever buy from this place buy from a legit marketplace! (I think they should improve this functionality of Mercari). For approved returns, Mercari provides a free shipping label to the Buyer. Hi Jennifer They just want money from sells, they make too much to stop it. I provided proof of my item authenticity also. I attempted to work with the seller and received no response. Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. To keep the marketplace safe all sellers need to verify their identity. Here is a list of some of the most popularly-bought categories on the app: One of the best things about Mercari is that this is the selling app that allows you to sell items you dont need directly from your smartphone. Mercari is a growing marketplace that attracts new shoppers and sellers daily. Why Mercari has a Prohibited Item list Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. Selling counterfeit items are strictly illegal as they are copying everything including the trademarks, labels, designer names etc. Always use your credit credit card and not your debit card. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. Having your Mercari account suspended after establishing your seller profile and building your rapport with customers can be stressful. It is recommended to buy from sellers with verified profiles who has been a member of Mercari for at least a year. Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. This allows sellers to see which users are interested in their item, and would likely purchase if the price was a tiny bit lower. Therefore, all transactions or shipments must go through Mercari to keep both parties protected. Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. He even went so far as having the post office send me a tracking number which turned out to be invalid. Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. You wont be able to request a return or refund after that period. Once youve followed all of these steps you can add your listing to Mercari through the app or on the website. Mercari may not be used to sell any of the following products or services: Note: Any item may be removed at the discretion of the company. On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. The practice of selling "seconds" is a well established tradition for manufacturers to recover some of the cost that has gone into producing an imperfect or damaged product, rather than having to destroy an otherwsie perfectly serviceable product. Can I sell replica items if I state that the item is a replica or fake? Mercari has no problem letting people sell replicas? : r/Mercari - reddit There are no limitations on the range of goods you can sell on the Mercari website. Its DEFINITELY NOT WORTH IT for any Decent Seller. Therefore, you have to ensure that the buyer/seller is trustworthy. Thanks again Benjamin and everyone! I will look elsewhere for the items I am in need of. discretion). Another situation the seller did not send I cancelled and got the refund. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. Press question mark to learn the rest of the keyboard shortcuts. You have to fill out. I give this app 1 star and that is being generous. The seller kept asking me if I would like to cancel. yep, they had potential, but its just a scam site. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. This is a great option if you have a lot of items and you dont have time for thinking about the price of each of them. Buyers sometimes claim items are fake, especially designer clothes/accessories, to try to get a refund. r/Mercari - Opinions on selling designer handbag replicas if you make Read the 8 tips below on how to sell on Mercari fast. One transaction was perfect. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. Mercari charges sellers a fee of about 13% to sell on their platform. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. Sellers and scammers can exploit the policy. What is my best course of action to get my money back? Its your call, but if you want to maximize your stores conversion rate, its best to add some more info about your product here. Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? The better business bureau gave them terrible ratings, and so did many other trusted company review sites. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. I've tried to spread my message about what is happening to me to other people, because honestly I do not want anyone to go through what I'm going through (I lost about $80, but I know some people are at risk of losing $1,000+ if they encounter the same situation, which is really easy to do). This also personally helps me build momentum when it comes to listing. If you've already registered, sign in. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. You could attempt to send a stern letter from a lawyer to this scam buyer. plus it's not like the person who decides whether to say it's authentic or fake is an expert on the item, perhaps sending them proof on where you got them and all that can help, i haven't sold anything since the shipping rate update, been getting quite a lot of new buyers that low ball like crazy that increases offer by $1 each time until i told them no. shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety When it arrived I tried it and it didnt fit. A Safe and Secure Marketplace | Mercari, inc. Dealing with this situation for the past week has done nothing for my situation besides give me a headache. permitted. They just want money from sells, they make too much to stop it. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? Call a lawyer. Which is better Mercari or Depop? Cross-listing gets your products in front of more buyers, some of which might only use one platform exclusively that you would otherwise miss out on by only selling on one platform. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! I ordered an item and they said they notified the seller and Im out my money because they never sent it. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Mercari actually won't even let you list a replica. Therefore, make sure that your listing details are completely accurate to avoid such incidents. Mercari Where Can I Sell Replica Watches Gia Re In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. Things that dont sell well on Mercari, are super niche items that only appeal to a small group of people. I have been swindled out of funds by buyers claiming issues with orders. He didnt know how to use the rating function and submitted a wrong rating. I recently was given a bad rating because fedex was running behind like I control their business. In the U.S., it's illegal for a person to sell counterfeit merchandise. Bye the way, Thank you for sharing your experience. Hopefully, this guide helps you with your online selling journey. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. When cross-selling you can tap into the benefits of all of them and supercharge your selling potential. Do note that there is an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out! The bad thing is this seller had over 50 completed transactions with fairly good feedback. Very annoying and frustrating and ultimately as big waste of time. Shipping insurance covers damage and non delivered items. This will be my first-time. Only after you rate they release it. Ive found this feature to suggest prices on the low end, and therefore prefer to come up with the price myself. This is an anti-spam measure in r/Mercari. The unfortunate part is there is no real way of contacting and talking to the compliance team. There's also a $2 fee if a direct deposit transfer is rejected by your bank. made of materials that cannot be detected with a metal detector. (Screenshot, CSPAN) (CNSNews.com) -- In just one area of Arizona, not even on the border with Mexico, fentanyl pill seizures have gone up 610% in two years and human trafficking has risen 377%. New here? I would not do business with them even if I could save a ton of money. have you tried contacting Mercari about proofing that it's authentic? Not because I had any immediate intension to start using Mercari, but because this instructional narrative was so engaging. Mercari sucks IMHO! Happened to me too. In addition, buyers and sellers rate each other, so users can have peace of mind by checking the . protection", Listings that make false health claims or misuse terms (such as "virus", My question is can I sell replica, fake, knock off items as long as my listings clearly state that the item is not authentic? Congratulations! After this last step, youre ready to list it! (Explained by Industry Expert), How to Promote Etsy Shops to Explode Sales in 2023. I am filing small claims in my state of Wisconsin. How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! If you want the easiest shipping method, use Mercari Shipping. What this business is doing to its clients! The button fell off as well . To be submitted within 24 hrs. They kept asking for it so I wanted the page to stop coming up. Tried to contact Mercari through the website, but it said they would not take my request, I needed to wait 48 hrs. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. Illegal to sell. Describe the items you are selling in detail. Some shoppers might be looking to bargain, so be prepared to negotiate. Although you save a few dollars by shipping on your own, it takes more time. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. I brought a coach purse from Katherin Aucoin. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. However, its up to the seller to either accept your cancellation request or reject it. Counterfeit items, misrepresented items. You have four delivery options during the listing process. Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. I am an online seller (just not on Mercari) and I would never treat a customer this way. Apparently no Mercari considers it a proper reason you mean a valid reason right? Mercari failed to protect buyers despite what they claim. The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. Mercari. How to sell Candy and Snacks for Mercari Pro Sellers - Randy Dreammaker Thanks Erica (and Julie) for posting/sharing your experience. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). Where to Sell Apple Watches for Most Money (My Experience), How to Hire a Virtual Assistant in 2023 (My Experience), 15 Jobs that Pay Over 300k a Year Thatll Surprise You. 131 of 1948). Then, if no return confirmation, releasing the funds to the seller. This means the seller did their part. Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. So far, I have been happy with my purchases. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. The shirt itself had the wrong tags (not the tags that the seller had on the listing ) and nothing on the inside said gucci . Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. Dont forget to think about shipping weight and packing also! They are laughing all the way to the bank! That goes both way. Not delivered, so opened tracking , which said delivered to NY. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. I bought 2 computers on Mercari. Lots of good info. There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Self defense items, including military-grade items. can you sell fake bags on mercari - High imitation bags Mercari doesn't care about the replica sellers. On Mercari, shoppers have the option to like listings by pressing the heart icon. This is the last response from Mercari: This company is nothing but a scam. New tracking did not show up, so emailed again.