As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. In early March, when COVID-19 first began rearing its head around the world, few could imagine the toll it would take on the fashion industry. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. Some also reported that staff used a system of acronyms to racially profile customers in retail stores. More premier locations are becoming available and under increasingly compelling financial terms, he said. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. Here's what to expect when visiting our boutiques. When typing in this field, a list of search results will appear and be automatically updated as you type. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). We are not able to offer exchanges online. For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. An employee who tests positive for COVID-19 shall be paid at the employee's regular rate until the employee is authorized to return to work per the terms of the Human Resources COVID-19 Guidelines for Employees. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. COVID-19 Paid Sick Leave Law | St. John's University In 2019, Black buying power reached $1.4 trillion, according to Selig Center for Economic Growth, and is expected to grow through to 2024. 68735 Views Jan 2, 2023. According to a 2017 study by International Journal of Fashion Design, Technology and Education, the AAW (Average American Woman) is a size 16-18. Aritzia Inc - Aritzia Provides Business Update on COVID-19 Our approach is modelled after the successful implementation at our Distribution Centres and Concierge hubs, where weve not had a single positive case of COVID-19 to date. In our few workspaces that do remain open, we are taking industry-leading precautions to keep our teams healthy and safe. Hit the Submit Order button before you're ready? Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. Aritzia | Shop Brands Supporting Charities in Response to Coronavirus When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. Steady, now. Let's continue to take care of each other," continued Mr. Hill. Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. from 8 AM - 9 PM ET. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. Here, at Aritzia, you, our loyal clients are at the heart of what we do and why we do it. At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. A Return Label has been provided with your original order. Hours are as follows: Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. When asked if Aritzia has plans to expand its size offering to better represent the American shopper, Hill shares that there are plans to "offer this in some products." Immunization providers should follow their regulatory/employer guidance for reporting . Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. Aritzia is a vertically integrated, innovative design house of fashion brands. "Our goal is to do our part for the global well-being. I cover captivating visionaries in fashion & lifestyle. Sorry, no refunds to original form of payment for sale or discounted items. Aritzias adjusted net loss was expected to be 25 cents per share on $108.5 million of revenues, according to financial markets data firm Refinitiv. "The minute we closed all of our stores in mid-March, we started planning to reopen. If you return items purchased on aritzia.com via Afterpay in store, we'll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. Aritzia says it's increasing precautionary measures to ensure the well-being of its concierge and distribution centre employees. For purchases made online, you can return your purchases online and in store. Consumers from New York to Vancouver were shopping for elevated, modern essentials IRL until, of course, things changed. Its critical to note that this is merely the beginning the brand knows it has a lot of work ahead. For every package purchased (you can pick up the Diamond package for $100. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. To order copies of Well do our best to help. . While this has certainly been a difficult period, it has also been a period of learning and in creating opportunities that werent there for us previous to the pandemic.. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. How can I find out if my local store is open? Brian Hill Aritzia Provides Business Update on COVID-19 - PR Newswire Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. We are not able to offer exchanges online. Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. Box 500 Station A Toronto, ON Canada, M5W 1E6. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. This year it's running from August 31 to September 5. Without the luxury of time to prepare, weve been thrown into a world crisis. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. All of this transpired without having to lay off a single employee. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. 80,000 frontline healthcare workers gifted through a $10 million initial donation To our frontline COVID-19 healthcare heroes, thank you for your fearless service. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. All As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. Aritzia is expanding its donations. Management of COVID-19 vaccine administration errors and - Alberta The sale typically takes place on Labour Day weekend. "Like most companies, when the virus hit, our goal was to make every effort possible to keep our people employed so that we could continue to serve our customers." The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Returns are free within the US when signed into your Aritzia account. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Warm wishes and happy holidays to you and yours. "Well take those learnings into account as we move forward." Return processing typically takes 7-10 business days. Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. We conceive, create, develop and retail fashion brands, each with its own vision and distinct aesthetic point of view and all with a depth of design and quality that provide compelling value. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. The Aritzia Refund policy is similarly strict . There were many firsts: our first-ever capsule collection,featuringfor the first time our remarkable Aritzia people,and with 100% of proceeds going to our Aritzia Community partner organizations.. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. So anything you buy, like the Amid Record U.S. Store Closures, Retailer Aritzia Commits To - Forbes real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. Bottom line Both companies. Get our Fashion & Beauty newsletter by tapping the button below. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. It can take up to 14 days to receive and have your return processed onto your original method of payment. Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. Aritzia Gifts Clothing Care Packages to Healthcare Workers | POPSUGAR Updated 2/14/23. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Aritzia marketing calls and texts may use an automatic telephone dialing system. Canadian clothing retailer Aritzia has today announced a massive new initiative to support Canadian healthcare workers. Gift cards may not be redeemed for cash or refunded unless required by law. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. Thank you for supporting us, so we can support our people., SUNDAY, MARCH 15 - A Letter to Our Community. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. How JLo And Pandemic Fashion Helped Aritzia Increase Sales - Forbes While most comments typically receive responses from the brand on social, the comments that pressed Aritzia on the directive went unanswered, with some users reporting that their comments were deleted. Follow the steps below to complete online returns for online purchases. Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date. Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. Some Canadian Retailers Are Saying Bye To Free Returns & Here's Where After 30 days, we will no longer accept returns. The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. If you checked out while signed into your Aritzia account, no postage fee will be deducted. Over the course of Wongs tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence. To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers. CEO & Founder. Warm wishes and happy holidays to you and yours. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. Please note swim tops, bottoms, one pieces and accessories can only be returned online. Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. Super Puffs immersive pop-up environments, called Super Worlds, were developed by Aritzias creative team and Willo Perron, the designer credited with Drakes flyingFerrariand Jay Zs 4:44 album, among other projects. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. For more information on Afterpay, please see our Afterpay FAQ. Net revenue increased by about 63%, or $175 million, to $453 million, up 70%, or $186 million, from two years ago. Aritzia is making an initial donation of Community Sponsor Packages (320,000 clothing items) to 80,000 frontline healthcare workers in Canada and the USA. E-commerce helps keep Aritzia profitable - Retail & Manufacturing You can pick it up as soon as the store reopens. Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. Steady, now. Sorry, no refunds to original form of payment for sale or discounted items. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". "Our goal is to do our part for the global well-being. The Administration's plan is to end the COVID-19 public health emergency (PHE) on May 11, 2023. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. We are especially thankful for all of our Distribution Centre teams during this time their hard work and commitment has been monumental and doesnt go unnoticed. Your repair is safe and secure at the store location you dropped it off at. Were doing our best to balance whats right for our people, our clients, our partners, and our communities. Huge line returns for Vancouver's first Aritzia Warehouse Sale since The program came together with Good360 to create a sponsor package consisting of two cotton tees and two pairs of leggings made of sweat-wicking material, each stitched with an exclusive Aritzia heart logo in gold and 10,000 have been distributed to those on the front lines of COVID-19. While successful in keeping its team intact, the move received mixed reviews from its online community. Most corporations have tons of money in reserve funds that could easily be used," wrote one user. Dates will be confirmed at a later date. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. Telehealth policy changes after the COVID-19 public health emergency Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Aritzia Refund Policy. like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Aritzia store in Metro Vancouver closed over potential COVID-19 Yes. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. The Aritzia Community Relief Fund, which was supported by the ongoing loyalty of its customers and the generosity of its suppliers, partners and service providers, reached $20 million (Canadian dollars). They have invested in digital capabilities like personalization, size optimization and convenient payment options, and are delivering a high-touch, elevated in-store experience. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. And well do absolutely everything in our power to keep it that way. As a followup to this capsule collection, Aritzia released a limited-edition collection, Cause Mom, in time for Mothers Day. All Rights Reserved. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. In addition to the sales revenue contributed to ACRF, the brand took a two-pronged approach internally first, by temporarily cutting senior leadership's pay by 25 percent; and second, by forfeiting the cash portion of Board of Directors' fees, according to Aritzia's Q4 Results. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. Section: COVID-19 Return to Work on Campus Series Policy Number: 1102 Responsible Office: Human Resources Effective Date: 7/30/20 Revised: 9/28/21; 11/2/21; 1/13/22; 10/19/22 POLICY. This depends on what stage of the order process your purchase is at. Message frequency varies. 16, 2020, 07:00 AM. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Every day Im honored to work alongside a world-class team of smart, ambitious, talented women building and thriving in long-term careers, Wong shares. This report by The Canadian Press was first published July 9, 2020. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. The retailer says it . Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. Coronavirus Store Closing Tracker: TJ Maxx, Bed Bath & Beyond - Forbes Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. See, Click to View our Accessibility Statement. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. For purchases made in store, you can return or exchange your purchases in store only. Citing exceptional performance throughout the quarter despite the ever-changing pandemic landscape, including supply chain disruptions, shipping delays and labor shortages, Brian Hill, founder, chief executive officer and chairman of Aritzia, said he sees extraordinary opportunities in the retailers future. Orders purchased on aritzia.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . In reaction to the earnings, one retail analyst said the retailer is firing on all cylinders.. Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. Strategic real estate choices have also always been important to the brand, and Aritzia is growing in that realm and making power moves. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. What health and safety measures have you implemented? Aritzia Community Sponsor Package - Diamond ($100), Aritzia Community Sponsor Package - Double Diamond ($200). More information about coronavirus waivers and flexibilities is available on .