I ask him for his supervisor. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. Lufthansa Unveils New First Class and Business Class Seats To reserve seats in emergency exit rows, the following conditions apply: In order to ensure safety, Lufthansa is, before departure, entitled to assign a different seat to passengers who cannot meet these requirements. Without the warning it took 1.5 hrs. What do you make of Lufthansas Economy Light seating policy change? I go 10 minutes and at that gate I find that the gate is closing and the agent there tells me YA YEAH Gates change all the time, that is the nature of travel. Lufthansa is an embarrassment to Germany and the Star Alliance. In addition, you can enter passport and . You do not meet the conditions for sitting in an emergency exit row. You can also filter for flights based on your budget, such as looking for cheap flights under $200 . aisle or window. Using your booking code you have access to all your flights. Lufthansa Is Launching Some of the Most Innovative Airline Seats in the Never again. were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. Won't respond to my refund requestwill have to do a chargeback now. Got to the gate with my boarding passboarding denied. The First Class Lufthansa seating comprises eight seats in a 1-2-1 configuration. Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! Lufthansa has been worse than Ryanair for a while already. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. Conclusion. Benefits. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at You can book your preferred seat at the same time as the ticket purchase up to a year before departure, or at a later date up to 48 hours before departure at My . As I recall it worked out OK, I got an aisle seat and sat with my wife, but it was not in our originally assigned seats, but for the stress it caused us that was the last time I flew Delta to Europe, and I decided to never book directly with Air France, either. You can find out more about which cookies we are using or switch them off in settings. Thanks Lufthansa. Lufthansa Seat Map Full guide of Lufthansa Seating Chart - Airportix The preferred seating zone reservation can be done at the time of flight booking or any time after flight booking up until 52 hours (LH) / 48 hours (OS) prior to departure. As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. (Yeah I now believe what those Jewish passengers went through with Lufthansa agents at Frankfurt). I was able to upgrade ORD-MUC with miles, but realized my FRA-ORD return is N Class, not upgradable, and we can't select seats until check-in. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. of my time. Lufthansa is a new RYANAIR. Well Lufthansa if I don't want a seat you choose for me , then I simply won't fly with you. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. Received 0 Likes on 0 Posts. You will be allocated a seat automatically when checking in. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. To be honest, Skyteam offers the most competitive product in Europe. Passengers requiring wheelchairs | Lufthansa Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). If you dont like your seat, youll have to pay an amendment fee, starting at $35. On the day of my flight I also received confirmation for those seats. Lufthansa First Class seats. Probably to facilitate service, again at the expense of customers. Manage individual bookings. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. At least KLM is trying to update their fleet as quickly as they can however Lufthansa continues to proceed at a glacial pace with its quintessential smugness and hubris- we can charge high fares and provide customers with a substandard experience because we can! Now that I live near Dresden, they are the main airline from here but in a week I will be driving to Berlin to take a different airline to New York. 4. The gap between Lufthansa and Ryanair has just narrowed even further. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. Others too. After checking again,they told me no, they see the payment but it is now too late. I will avoid Lufthansa in the future as much as possible. Lufthansa seat reservation - Flight tracking.de Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: Here you will find all information about the seat reservation fees in Economy Class. Lufthansa flying with babies | SeatMaestro Please enable Strictly Necessary Cookies first so that we can save your preferences! Have connected through MUC a few times from non -Schengen countries and no issues at all. While people who decide short notice and pay way more have to sit on the leftover seats.I dont think so. True, but Aegean does not charge the change of the seat for 25. You are willing to provide assistance in the unlikely event of an emergency. Lufthansa Group erreicht finanziellen Turnaround in 2022 mit einem I was offered a refund for the seats but I have yet to see it. From pampering, courteous airlines to extorting from paying pax, seen all in 7 decades. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. But with LH you cannot choose your seats in eco until check-in (23hrs before departure time, sometimes 1-2hrs earlier). Just told me I couldn . According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. Some of these seats are located in the emergency exit rows. Please also note that any carry-on baggage must be stowed in overhead bins as no items may be put near or under the seats of an emergency exit row during take-off and landing. Cheap Flights, Plane Tickets & Airline Deals - Expedia Seat reservation - flyedelweiss.com Lufthansa seat reservations are not possible on this flight While Lufthansa uses the phrase "of course" while explaining the policy, the real reason behind the policy is obviously to boost revenues. It stands to reason FR deserves to be named a five-star airline as they are now pretty much equivalent to Lufthansa! Please note that the name must be identical to the name on the flight booking. Hi stillaliveca I have flown a number of Lufthansa flights like your within Europe. I doubt it. They have no noticeable disadvantages, even though they aren't ensuite. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. Or the pre-selection is 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. Please note that the choice is limited under these conditions. On the plane it was obvious that there were many open economy seats. I sat out strike day when all flights were cancelled. Since when is anything with LH best available? 2.1. "Punitive" seating is just one more reason I feel I made the right decision. Premier upgrades on ANA or Lufthansa | United Airlines Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. Theyve been getting meaner and meaner and meaner with basically everything. LH seems to have given up any pretention to remain a high quality airline. Using your booking code you have access to all your flights. Some airlines do not allow you to pick seats if you don't book from their own web site. I had to pay $280 US to check one. The flight is no longer a pleasant flight. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? You receive an upgrade from Lufthansa for reasons of goodwill or operational reasons. Thanks. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. I flew Lufthansa r/t SEA to ATH, January 2022. You are not travelling with a small animal in the flight cabin. WOW ! By this point I had paid for a seat assignment after my previous experience. Lufthansa was a problem. Please note that a confirmed Lufthansa seat reservation does not legally entitle you to a specific seat on board the aircraft, but only to the selected category (e.g. As a Lufthansa First Class or Business Class passenger, seats are reserved for you in the train's 1st Class compartment. I will not do this again. What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. Finally she got access and got the last 2 seats together with an aisle,3rd to last row. This post has been removed at the author's request. Your feedback is important in helping us keep our community safe. With the old policy, you could select any empty standard economy seat 24 hours before departure, when check-in opens. Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. However, considering the usual fare difference between these airlines, passengers may be wise to see how much sense it is flying with a 25/$35 seat fee each way and no scope for refunds or changes. Others too. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. Issuance of travel documents (tickets) 14 days before departure. LFH flights service have been deteriorating significantly both on the ground and on air. Lack of transparency, kind of blackmailing. To request the refund, you must call the Service Centre. At least for us, our United Flight to Munich in Premium Economy was much better than I expected. With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. LH has become one of the worst airlines in Europe. Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448028', '');}, 'log_autolink_impression');airlines. Each time the agent reinstated our seats and claimed to associate them with our United reservation. The seat is reserved at least 52 hours before departure. seating - Does Lufthansa allow you to choose seats for free during Lead Journalist - India - Pranjal is an experienced journalist with a strong focus on Indian aviation. Posted by Darcy. The A350s will have three suites with up to four seats each. Valid carrier: This upgrade may only be used on multi-cabin international Lufthansa flights and is subject to availability. Now, it is deteriorating in on line services and booking flights. To do this, find your trip under My Bookings. They should realise things like the free seat assignment at check in aren't the reason people choose light over classic, but LH over EasyJet. See more about our ethics policies here. Also bought my choice of seats. Easy! It was the first time I ever had a panic attack on a flight from claustrophobia. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. After he spent 5 minutes telling the flight attendant his tale of self-importance, she took our boarding passes and went away. Not allowing me to select seats in BA premium economy - SeatGuru Forum Those traveling Economy Light, the base fare, will now be randomly allocated a seat and have to pay to change this. Vueling flight booked via British Airways - luggage query 6:52 pm. PDF ADVANCE SEAT RESERVATION - Lufthansa - eXperts : ABCD10 or 132-312334) and your name. Lufthansa is much more restrictive than United is when it comes to seat reservations in the economy cabin. This means that every time you visit this website you will need to enable or disable cookies again. Time to leave star alliance and seek for better options. One journey, countless possibilities: your upgrade to Business Class on ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81447008', '');}, 'log_autolink_impression');airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Lufthansa Express Rail | Lufthansa and when leaving Germany they demand to see your entry stamp into the EU.. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages.