Thanks to both of them for getting this resolved n the excellent customer service. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. Alan Davis is one of the best Representatives this company has. We also ensure all reviews are published without moderation. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Be sure to include your Employer's name, Employee ID, and Mobile number. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. research/editorial team. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. However, we'd like to learn more about your situation and what exactly happened. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. Dont use Payactiv. I've had multiple attempts simply time out waiting for reps to respond. Get offers from potential lenders in minutes by filling out just one online form. Thank Yall So Much Kudos to the whole entire Payactv team! The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. You can make up to three cash advance transactions per pay period. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. Was never asked what the issue was. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. EWA has not worked for a while. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. Most people could download and use the app without technical issues. How likely would you be to recommend finder to a friend or colleague? Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Everybody! But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Ronnie was a FABULOUS agent to work with. PayActiv Review 2022: Access Your Money Earlier | GOBankingRates Founded in null . Their customer support team is available via live chat and call 24/7.. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. OrbisPay vs. Payactiv Comparison Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. Have a blessed day. Explained my issue & he definitely assisted what agent Jane E messed up on. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Have a blessed day. In the Business to Business Service category. :). Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. If i could i would give 0 stars this app and the service they give is horrible . Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. I just being honest tho this company is no good. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Davis M was very helpful. Latest Reviews. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. Hi Loretta,We're glad that we could help you resolve your issue. Hi Janel,Thank you for taking the time to write a review about your experience. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. One drawback is that Empower charges an $8 monthly fee. This makes it one of the few cash advance providers that doesnt require a bank account. David m helped me out when I needed it! Have a blessed day. . If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. Have a blessed day. Join today. We always try our best to do our job well and your kind words make it all worthwhile. Have a blessed day. Our information is based on independent research and may differ from what you see from a financial institution or service provider. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Read our full review or get our 30-second take. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Advice to Management If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. We always try our best to do our job well, and your kind words make it all worthwhile. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . One of our representatives will be reaching out to you shortly. My kids are sick and I'm a single mother who needed to get them to the hospital. Payactiv cash advance app review | finder.com This is maddening. payactiv.com Review - Scam Detector. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We'd like to turn this around ASAP. Hi Elizabeth,Thank you for taking the time to write a review about your experience. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. Payactiv Reviews and Pricing 2023 - sourceforge.net One of our representatives will be reaching out to you shortly to assist you. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). . I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. m was so helpful he updated my ewa hours so I could handle all my business. PayActiv, Inc. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! Be sure to include your Employer's name, Employee ID, and Mobile number. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. I have been using payactiv for almost 3 years now and they never get my hours worked right. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. Funds accessed using Payactiv will show as a deduction on your next paycheck. We think it's important for you to understand how we make money. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Payactiv how to apply for an online loan, review of the loan company Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. payactiv.com Review - Scam Detector :). Have a blessed day. This date may not reflect recent changes in individual terms. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Get connected with multiple lenders you might qualify with even if you have bad credit. Meanwhile, I will be overdrawn due to lack of funds. Thats the fee a merchant pays us with every card transaction. Have a blessed day. Some employers also may limit how much of an advance theyre willing to offer. View Payactiv SDS-IT revenue, competitors and contact information. Hi Leah,Thank you for your feedback. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. Shes the best and everyone should be more like her. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Learn more about Apollo.io Create a free account No credit card. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, but Davis M deserves a raise plus more. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Regular source of income, Verifiable bank account, US citizen, Ages 18+. We always try our best to do our job well, and your kind words make it all worthwhile. Have a wonderful day ahead! thank you! finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Anna earned an Expert Contributor in Finance badge from review site Best Company in 2020. It powers financial innovation by giving users the tech . Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. All five stars is for Ned not this company.I've been having an issue since Feb 10. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. It's pretty simple, actually. Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Have a blessed day. 1 Standard rates for data and messaging may apply from your wireless provider. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. PayActiv earned its 4.7 score from GOBankingRates based on the following features. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. We always try our best to do our job well and your kind words make it all worthwhile. Have a blessed day. Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs Customer service rep Zachery Marshall was very polite and patient. Oops! You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. Thank you!! When possible, please email us your details at support@payactiv.com with App reviews in the subject line. Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. Learn how we maintain accuracy on our site. One of our representatives will be reaching out to you shortly to assist you. Payactiv works by partnering with employers to offer advances on their earned wages. Applying for PayActiv is easy. Mr. Davis worked very hard to help me and work with his supervisor. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. Hi Shelly,Thank you for taking the time to write a review about your experience. In terms of security, no app is 100% secure. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Horrible business and customer service. Find out who should really be using Kraken and who might be in over their heads. Workers don't need permission to access earnings prior to payday. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Live support is available 24/7/365 online or by phone, according to the PayActiv website. 24 Reviews Visit Website. Confirm details with the provider you're interested in before making a decision. Another 10 to reply with copy and pasted questions, all of which were already addressed. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. Run! $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. ray. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Traditional real estate investments are limited to people with significant financial resources. This could put you at risk of getting caught in a cycle of debt. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Private company. Money is available immediately. He fixed the issue, even when my phone died and I called back. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. PayActiv is not a credit card or a payday loan company. 1 Standard rates for data and messaging may apply from your wireless provider. Payactiv Reviews 2023: Details, Pricing, & Features | G2 PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. Feb 16 I finally get connected to Ned. We'd like to turn this around and resolve your issue ASAP. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. Payactiv is a life saver! By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. Find out how we combat fake reviews. Learn more at www.payactiv.com. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! PayActiv. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. We also ensure all reviews are published without moderation. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. He deserves recognition. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. lawanda moore. There are no fees or interest charges associated with your payday cash advance. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. Ray M. made it so easy to get set up where i can have access to my wages. I give up, too much effort for a service that is too easy to live without. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Their support team provides on-site implementation and training where required. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Great customer service!!! All Rights Reserved. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. Hi Annisia,Thank you for your feedback. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. I had a big issue n called for days. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. Hi Hadar,We sincerely apologize for the inconvenience. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Have a blessed day. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. In 2020, Payactiv released a short film titled, "We Heard You." . 2023 Payactiv, Inc. All Rights Reserved. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. Have a blessed day. There are no monthly maintenance fees to have a PayActiv account and no activation fees. Their customer representative dont know anything. However, there are very few additional fees. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. You can also easily lock lost or stolen cards. We'd like to turn this around and resolve your issue ASAP. Contact - Payactiv Please try again later. He deserves a huge raise. Head to our FAQ page for answers to common questions regarding Payactiv services. He knows how to do his job and seems to care about it and the customers he's helping. Have a blessed day. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Have a blessed day. :). Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. One of our representatives will be reaching out to you shortly to assist you. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. Hi Regina,Thank you for taking the time to write a review about your experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. , Hi Allysa,Thank you for taking the time to write a review about your experience. Your earnings, spending and savings with you in control. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Ned is the highlight of this company compared to the 25+ agents I've spoken too. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. Hi Erica,Thank you for taking the time to write a review about your experience. If youre considering using Payactiv, here are a few things to know. category to category depending on what consumers want from varying products and Hi there,We sincerely apologize for your negative experience. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. We use dedicated people and clever technology to safeguard our platform. Albert Wick amazing, skilled, and delightful human being thank you again. They tell ya they cant do anything to contact the merchant. I was extremely frustrated before calling and speaking with Ava. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. The platform has collectively provided employees with $5B+ in earned wage access. Ned is amazing. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. In the Business to Business Service category. Like other cash advance apps, Payactiv also offers financial wellness services. Hi Tasha,We sincerely apologize for your negative experience. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. We always try our best to do our job well, and your kind words make it all worthwhile.
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